Shipping policy
Shipping Policy
Thank you for shopping with Aiden Lamps. We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.
Processing Time
All orders are processed within 1–3 business days after being placed. During periods of high demand, processing times may be slightly longer.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.
Shipping Time
Orders typically arrive within 10–14 business days after shipment.
Please note that shipping times are estimates and may vary depending on your location, carrier delays, weather conditions, holidays, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout and will be displayed before you complete your purchase.
Tracking Your Order
Once your order has been shipped, tracking information will be sent to the email address provided during checkout. Please allow up to 48 hours for tracking information to update.
Delays
While we strive to meet all estimated delivery times, Aiden Lamps is not responsible for delays caused by shipping carriers, customs processing, severe weather, holidays, or other circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. If an incorrect address is provided and the package cannot be delivered, additional shipping charges may apply.
Lost or Stolen Packages
Aiden Lamps is not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier and marked as delivered.
Contact Us
If you have any questions regarding your shipment, please contact us at:
We aim to respond to all inquiries within 1–3 business days.
Thank you for choosing Aiden Lamps.